Privacy policy

Privacy Policy

At LovoDesigns, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our personalized products.

1. Data Controller and Contact Information
For any privacy-related questions, you can contact us at:
infolovodesigns@gmail.com

2. Data We Collect
When you place an order, we may collect the following personal data:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information

  • Any images, designs, or content you upload for personalization

3. Purpose of Data Processing
We use your data to:

  • process and fulfill your orders

  • create and personalize your products

  • provide customer support

  • communicate order updates

Uploaded images and designs are used solely for fulfilling your personalized order.

4. Production & Fulfillment (Third Parties)
We do not produce or ship products ourselves.
All products are manufactured and delivered by trusted third-party production and fulfillment partners.

To fulfill your order, necessary data (such as your name, shipping address, and design files) is securely shared with these partners strictly for order processing.

All partners are required to process your data in accordance with applicable data protection laws.

5. Legal Basis (GDPR)
For customers located in the EU, we process personal data in accordance with the General Data Protection Regulation (GDPR).
The legal basis includes:

  • performance of a contract (order fulfillment)

  • your consent

6. Data Sharing
We do not sell or rent your personal data.
We may share necessary data with:

  • payment providers

  • production partners

  • shipping and logistics partners

7. Data Retention
We retain personal data only as long as necessary or required by law.

8. Your Rights
If you are located in the EU, you have the right to:

  • access your personal data

  • request correction or deletion

  • withdraw consent

  • request data portability

9. Data Security
We take appropriate technical and organizational measures to protect your personal data.

10. International Data Transfers
Your data may be processed in different countries depending on our production and fulfillment partners. We ensure all transfers comply with applicable data protection laws.

11. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.

Contact
LovoDesigns
Email: infolovodesigns@gmail.com

Last updated: April 26, 2026